The most affordable online anger class

Riverhouse ePress is releasing free, PDF-file review copies of its newly-upgraded “Style Matters: The Kraybill Conflict Style Inventory.” Similar to the Thomas Kilmann instrument in its five-styles-of-conflict framework, the Kraybill inventory is also culturally sensitive and provides differing instructions for users from individualist and collectivist cultural backgrounds.  The 24 page 2008 version incorporates user feedback from trainers and features colorful new graphics and simplified instructions for interpretation.  The “Hot Tips” for each style and discussion questions have been expanded, notes on cultural dimensions of conflict have been added, and the accompanying free Trainers Guide updated.  

Interested trainers, educators, mediators, and consultants can send an email to: StyleMattersOffer@RiverhouseEpress.com and receive a download link by automated reply.  For more information, email Center@RiverhouseEpress.com

Anger is a secondary emotion. One of the most pervasive emotions that mask anger is hurt. Deep feelings of hurt often go unexpressed instead it is safe to let off some steam by letting the other party have a “piece of our mind”–this maybe cathartic  but  is hardly effective. Let me be clear by saying that I am not talking about wearing our emotions on our sleeve and letting the whole world know that we have been hurt. Sometimes it is enough to acknowledge that one feels is hurt not anger. This first step can lead to honest dialogue and resolution of conflicts. Consider an anger management class to learn the skills to manage anger and reduce conflict in your life. We are nationwide using video-conferencing.

We are the premier provider of anger management classes.

 

Carlos Todd,LPC,NCC,CAMF

Online Conflict Coach

www.masteringanger.com

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Anger management is a learned skill. Whenever you feel you are losing your temper in a way that may harm you, or others, you should look for professional help. Every one of us has lost temper at once or another. Anger management becomes issuing only when we are no longer able to control our anger.

When your anger controls you, it can cause you to do things you normally would never do, and even things you could regret for the rest of your life. Studies have shown that anger causes your pulse rate and blood pressure to rise. Hormones internal secretions like adrenaline and noradrenalin also rise when you are angry. Anger can push you backwards emotionally effecting your life in the areas of your personal relationships with others, it effects you physically as well.

In order to develop good anger management techniques, you must understand that our body naturally responds to any perceived threat by producing adrenalin to protect you and prepare for “fight”.Every person has triggers that set off their...

Anger is considered usual, not an abnormal human emotion and temporary psychological state that may range from minor irritation to intense rage, healthful when it is controlled, emotionally accompanied by physiological and biological changes. The physical effects of anger include increased heart rate, blood pressure, and levels of adrenaline and noradrenalin.

We act physically expressing the anger on rare occasions. Normally as human beings we have the linguistic process of language, verbal abusing and speak insulting, then only physical fury is followed if angry is not moderated.

When anger is repressed, bottled and not allowed for outward expression, it may turn toward your mind and soul. It may induce high blood pressure, hypertension or depressive disorder. If the angriness is not set forth in words, manifest or communicate it may produce also additional troubles. It may produce either passive or aggressive behavior which will flunk you to establish successful relations with others. In conclusion,...

It is good to love your job and probably even be a workaholic. However if you trample certain limits, then it’s surely dangerous and hazardous to your health and physical well being. Working overtime or for longer schedules is by far the single biggest cause of stress and stress related ailments are a silent killer. They have an indirect impact on the person’s physical and mental health. Longer working hours means lower productivity as it tends to cause concentration lapses. It is wiser for the business to work smarter than longer.

Long work hours can also put off sexual intimacy between partners as one of them is always working which leads to frustration and depression. Meeting friends, socializing, community service, personal health and fitness and hobbies are all put on the back burner because of excessive working hours. It simply makes your life a mess. You feel pressurized and stressed all the time due to lack of sleep, concentration lapses and unwanted family squabbles. Losing on sleep during weekends...

Angry and difficult customers need to be tackled with a lot of patience and tolerance. They can sometimes drive you up the wall and re major cause of workplace stress and anger. They can hog up a huge amount of your time and resources of the organization. A customer usually blows off his/her steam when his/her problem is not acknowledged. Apart form getting the problem fixed, they also like to be heard, listened to and need to vent out their emotional and upset state.

When confronted with an angry customer, first identify and focus on the customer’s upset and irritated state. Once his/her feelings have been recognized and acknowledged and he starts to calm down, than shift your focus in solving the problem. This will help you to save a lot of time and energy at work. Research shows that if you deal with angry and difficult customers with confidence and competence, 6 out of 10 of these customers will stay in business with your company. A customer can either make or break the company so be careful not to catch a customer’s anger. If you react impulsively and attack back in the same way, the anger spiral will never end. Deal with it by not taking it personally or feel offended. A bee is expected to sting and a shark is expected to attack.

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Millions of people worldwide live with the daily frustration, agitation, fear, anger and discouragement of being stuck in a job or career position where they feel stifled, stagnated and suffocated. A career position that does not exhibit any signs of upward growth in the form of more challenging assignments, more responsibilities, a hefty salary or positive prospects of a promotion can make you feel desperate, agonized and helpless. The pain of this victim-hood and not knowing what to do next leads to anger and more anger. In order to amputate this spiral of going nowhere you must take drastic steps instantly before you have a nervous breakdown. If you feel that there is more to this but you are sure of how to go to the next level, discuss the issue with a trustworthy colleague or friend. Don’t indulge in negative self talk as it will make the situation worse. Deep down you know and feel that you can do better, be happier and also be more successful. In case of such a situation, before anger and frustration reign...

Communication at work is generally of 4 types:

1. Passive communication

2. Aggressive communication

3.Passive aggressive communication

4. Assertive communication Passive communication is a style whereby an employee operates from the backbench, tends to avoid conflicts and stays away from the risk of upsetting his/her colleagues. It results in lose-win situation and brings about feelings of victimization and loss of control. However an aggressive person uses his power, control and intimidation to get his needs met. He is disrespectful and hurtful towards others and emphasizes on a win-lose situation. However a passive aggressive person incorporates elements from both the previous mentioned styles. He tends to be more forgetful, procrastinates  andintentional inefficiency. He cannot be direct in his communication with others and makes excuses for his inefficiency. Passive aggressive behavior is nothing else but simply indirect aggression. You can avoid this kind of behavior in your workplace...

An organized workspace means you will be more productive and increased productivity means that you will thoroughly enjoy what you are doing also spend more time pursuing it. This will fetch you a hell amount of money and you will feel happy and satiated at the end of the day. You will take less time to locating lost papers and missing files. And this is how you jubilant you are going to be in office, then voila! Stress and anger will stay miles away from you.

If you are organized and your desk doesn’t look like a disaster, them I guess you will be amazed at how much you can accomplish in a single day. Successful in a job means being organized in time as well as physically disciplined. Always keep your workspace clear for the task at hand and throw out everything unnecessary. This will help you to complete the job in time, meeting tight deadlines and thus keeping your boss in all praises and your mind and body both stress free too. Also try not keeping piles of useless paper copies when they already exist...