Executive Coaching for Angry Professionals 
(Suitable for physicians, nurses, executives and other professions seeking private consultation)

Extensive anger management, emotional intelligence and conflict management assessment

• Anger management Map
• Emotional Intelligence Map
• Conflict Management Assessment

Understanding anger

• Anger is a secondary emotion
• Anger is learned
• Anger can be protective and destructive
• Anger should not be replaced, it should be managed

Emotional competence for professionals

• What are emotions? Emotions are signals-What are they telling you?
• A time for everything--Are your emotions telling you to slow down?
• Low self esteem and emotional competence
• Empathy
• Interpersonal awareness

Communication skills for professionals

• What is communication?
• Passive, passive aggressive, aggressive and assertive
• The power of body language Communicating the right message with your body
• Special issues in communication at work
• Learning to respect others at work
• Using “I” messages to respectfully communicate concerns
• Techniques to improving social skills in the workplace
• Exercises to improve communication skills

Resiliency for professionals

• Business is all about change. How will you adapt.
• Is there change in our life or business and how has it affected you.
• What is change?
• How do you deal with change?
• What is resiliency?
• Techniques in deal with change—How to bounce back in healthy ways?
• Learning to see options and using options effectively
• Techniques to improve resiliency

Managing Stress

• What is stress?
• Why manage stress
• Common stressors at work
• Techniques for managing stress at work

Negotiation

• What is negotiation?
• How to effectively negotiate at work
• Negotiating in our daily life
• Negotiation to reduce conflict
• Practice negotiation exercises

Conflict Styles

• How do you respond to conflict—withdraw or confront
• Techniques for conflict management in the workplace 
• Practice exercises to improve negotiation

Bonus Section: Taking responsibility for your own actions