I am anxious about using the internet to purchase online courses. What has been done to protect the consumer using your site?
We are a secure site and offer the protection of the Better Business Bureau and a money back guarantee if something were to go wrong (It never has). Call us at 704-804-0841 if you have any questions at all.
How do you purchase and complete our courses?
We’ve done everything we can to make every aspect of our courses simple: purchasing is easy on our user-friendly website, and the course content is clearly presented over one or more audio-visual modules. To make things even smoother, we’ve laid everything out in four simple steps:
(1) Make your purchase by selecting a course from one of our courses. Once you’ve entered your payment details through our secure server, you’ll be asked for a few extra pieces of information about yourself and then prompted to create a login name and password. You’ll use these to access our site, so keep them in a safe place: one of the most common problems our Support Team deals with is password reset requests!
(2) When you’ve got your login details, enter them into our website and start to study the interactive material. You can do this whenever you want – 24/7
(3) When you feel that you’ve mastered all of a module’s content, take the ‘End of Module Quiz’ and pass with a score of 80% or more. You’re done!
(4) As soon as you’ve finished, our system will generate an Instant Security-Enhanced Completion Certificate which you can print instantly. If you are not comfortable with a printed certificate, we’ll send you a FREE certificate we’ve printed ourselves with our company seal – just call or email us with your request and we’ll send one out via Priority Mail!
If you have any further questions about any aspect of the purchasing or course completion processes, please don’t hesitate to call our office at 704-804-0841 or email us at todds@masteringanger.com.
How are we different from other online anger management courses?
We’re the only system which lets you do EVERYTHING yourself – instead of having to wait for an eBook to download or a CD to come in the mail, just pay for the course and start instantly. Once you think you know everything well enough, take the test yourself and get a certificate! We’ll even let you generate your own enrollment letters! We provide the most affordable, content-rich and convenient online anger management program available and know that you’ll appreciate the flexibility of being able to get learning right away.
Do I have to wait for a certificate to come in the mail when I’m done with the course?
No - your certificate of completion will be instantly available to print from your own printer as soon as you finish the course. We offer FREE hard copies with our company seal on them sent out via Priority Mail as a bonus at your request.
What’s the difference between the courses offered?
The main difference between each course is its length, as each one is made up of a different number of modules - for example, the 8 hour course has two modules and the 16 hour course has three modules. Click here to see some examples of course content.
What are Conflict Coaching & Consulting, PLLC and the course developers’ credentials?
Conflict Coaching & Consulting, PLLC offers nationwide, court-accepted online anger management classes for personal, business and legal uses. We are accredited by the North Carolina Board of Licensed Professional Counselors, and offer our courses from just $99. Our program was developed and is maintained by Certified Anger Management Facilitator Carlos Todd, who is also a Licensed Professional and Nationally Certified Counselor (LPC/NCC). Click here to see what others are saying about our courses.
Do I need to take the course in one sitting?
No, you’ll be able to log in to your course room as often as you like for as long as you like – even when you’ve completed the course if you need a quick ‘refresher’ at any point.
Is this program accepted in my State?
Our online anger management class certificates of completion are currently accepted in Alaska, Alabama, Arizona, California, Connecticut, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Loiusiana, Maine, Massachusetts, Malaysia, Maryland, Michignan, Minnesota, Missouri, Nevada, New Hampshire,New Mexico, New Jersey, New York, New Zealand, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, United Kingdom, Virginia, Washington, Washington D.C., Wisconsin and Canada. Please note that other states are being added every month so call 704-804-0841 if you have questions. If this class is for legal reasons please consult the legal personnel regarding the acceptability of this course before registering.for both personal and legal reasons. If you’re taking one of our courses for legal reasons, we offer a 30 day money-back guarantee if the course is rejected (bear in mind that this almost never happens). If you’d like additional assurance that our course will be accepted, click here for a letter to send to your Court Official to get pre-authorization to take the program.
What if I have problems logging in?
If you have any issues with the login process, call us at 704-804-0841 or email us at todds@masteringanger.com and we’ll help you out in every way we can.
Will I have to pay any fees on top of the advertised course prices?
No – we guarantee that you’ll only be billed once at the start of your course, and that this charge will be no more than the advertised course price.
What forms of payment do you accept?
We take all major credit and debit cards through our secure online server, and will in some cases accept money orders mailed to your office. We are unable to accept e-checks.
How do I take my online class after purchasing?
1. Log in to the site using the login name and password you created during the sign-up.
2. Roll your mouse over the ‘Online Store’ tab at the top-left of the home-page and click on the ‘My Online Courses’ tab from the drop-down menu.
3. Your course modules will appear in the center of the page. Click on each one to complete it and then take its ‘End of Module Quiz’.
4. Once you’ve completed and passed all of the modules, click on the button on this same page to print your completion certificate.
If you have any further questions, please call 704-804-0841 to speak to one of our Operators during regular business hours or to leave us a message after hours. Alternatively, send us an email at todds@masteringanger.com.